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BiPM ENCYCLOPEDIA →
Enterprise Intelligence →
SECTION - BI End-to-End →
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CHAPTER - Business Intelligence Competency Centre
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Business Intelligence Competency Centre (BICC) with in an enterprise is the nerve centre for providing, standardizing and supporting the technologies, processes and best practices. It can also take care of many operational tasks. The success of BICC is supported by strong governance framework and sponsorship
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Topics
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Business Intelligence Competency Centre- A preface
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Business Intelligence Competency Centre (BICC)is a kind of 'practice' unit, within an enterprise, which guides, governs and supports the efforts related to making an intelligence enterprise. The inherent assumption is that information is an enterprise level asset and it has to be managed accordingly.
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Business Intelligence Competency Centre- Organization Model
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Business Intelligence as a subject touches all functions and processes in an organization. Therefore, a Business Intelligence Competency Centre will be having a broad-based and cross-functional skill-set.
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BICC Governance- Process, Technology and Data
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Governance is core to Business Intelligence Competency Centre. Process Compliance, Technology Governance and Data Governance are closely inter-linked. They provide robust vehicle to BI initiatives in terms of process quality and reliability, infrastructure management, vendor management, and an end-to-end data management frame-work.
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BICC- Competency Framework
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Business Intelligence competency centre has diverse components and requires diversity in terms of skills and their scale. One needs multi-skilled consultant base, supported by rigor of methodologies and IT centre of excellence.
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Business Intelligence Competency Centre- Services
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Business Intelligence Competency Centre provides services around people, process, technology and data domain. This page provides a high level list. A mix-n-match of these services can create a customized service mosaic.
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Business Intelligence Competency Centre Setup- Overview
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Business Intelligence Competency Centre has three phases- Strategize, Establish and Operate. A BICC evolves over time and it needs to be customized as per the organization needs and readiness.
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Business Intelligence Competency Centre- Strategize Phase
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The strategize phase will be reviewing the state of current processes and capabilities to finalize on the BICC road-map, effort estimation and benefit expectations. Business Intelligence Competency Centre is a foundation element of your business intelligence agenda. It will be requiring lot of finesse and details to get sponsorship for moving to establishment phase.
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Business Intelligence Competency Centre- Establish Phase
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This page provides a comprehensive work break-down structure for establishing a Business Intelligence Competency Centre. Many of the components will be similar to what you will do in creating an ERP (say) competency centre. The difference is in the details.
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Business Intelligence Competency Centre- Operate Phase
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This page provides details of the management and tasks around keeping BICC running and continuously evolving. The work of the sponsors does not end with the establishment phase. There needs to be a continuous 'feedback and improvement' cycle.
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